Frequently Asked Questions

Small acts of love for you and the planet.

Are your products truly vegan and cruelty-free?

Yes, all our products are certified vegan and cruelty-free by PETA. We do not test on animals and we do not use any animal-derived ingredients in our formulas.

What makes your packaging sustainable?

Our bottles are made from 100% recycled plastic and are fully recyclable. We are also continuously working on innovations like refillable bottles and concentrated formulas to reduce our waste footprint.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our site. If you are not satisfied with your purchase, please contact our support team for a full refund or exchange.

Do your shampoos contain sulfates or parabens?

We offer a wide range of sulfate-free and paraben-free options. While some traditional formulas use mild cleansers, we clearly label all our 'Free From' products to help you make the best choice for your hair type.

Are the fragrances in your products natural?

We use ethically sourced essential oils and absolutes, like Bulgarian Rose and Moroccan Mimosa, to ensure our scents are high-quality and responsibly harvested.